Privacy policy
Privacy Policy
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something in our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and e-mail address.
When you browse our store, we automatically receive your computer's IP address to provide us with information that helps us learn more about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, check your credit card, place an order, arrange delivery or return a purchase, we assume that you consent to us collecting and using it only for that specific purpose.
If we ask for your personal information for a secondary purpose, such as marketing, we will ask you directly for your express consent, or give you the opportunity to say no.
How do I withdraw my consent?
If, after you accept, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@coldsenseofficial.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Use.
SECTION 4 - SHOPPING
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored via Shopify data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to make your purchase, Shopify stores your credit card information. It is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once this is completed, your purchase transaction information is deleted.
All direct payment gateways meet the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover.
The PCI-DSS requirements help ensure the secure management of credit card information by our store and its service providers.
For more information, you can also read the Shopify Terms of Use (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD PARTY SERVICES
In general, the third party vendors we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
For these suppliers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated by these suppliers.
In particular, remember that some suppliers may be located in jurisdictions different from those of you or us. Thus, if you choose to proceed with a transaction involving the services of a third party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your personal information used to complete that transaction may be disclosed under the laws of the United States, including the Patriot Act.
Once you leave our store website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the terms of use of our website.
Some links
When you click on links on our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or inappropriately destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement generally accepted industry standards.
Any reproduction, distribution or use of the Cold Sense brand and its distinctive logos without the consent of Cold Sense is prohibited, and will result in damages and/or a public apology to the target audience for the infringement of property rights.
SECTION 7 - COOKIES
Here is a list of cookies we use. We have listed them here so that you can choose whether or not to disable cookies.
_session_id, a unique, session token, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, Persistent for 30 minutes from the last visit, Used by our website provider's internal statistics tracker to record the number of visits
_shopify_uniq, no data kept, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
shopping cart, single token, persistent for 2 weeks, Stores information about the contents of your shopping cart.
secure_session_id, single token, sessional
storefront_digest, unique token, undefined If the store has a password, it is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and you have given us your consent to allow your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make any material changes to this policy, we will notify you that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACTS
If you wish to: access, correct, modify or delete the personal information we hold about you, register a complaint or simply obtain more information, please contact our Privacy Officer at info@coldsenseofficial.com.
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